Privacy Policy

GreatHost ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our hosting services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Spain and the European Union.

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register for the services. This may include:

• Name and email address
• Username and password (encrypted)
• Payment information (processed securely by third-party providers)
• Communications with our support team

2.2 Usage Data

We automatically collect information when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed. This helps us prevent abuse and improve our services.

We use the information we collect to:

• Create and manage your account
• Process your transactions and manage your coin balance
• Provide and maintain our hosting services (Minecraft, VPS, etc.)
• Send you technical notices, updates, and support messages
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your password is hashed using strong encryption standards.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. If you delete your account, we may retain certain information for legitimate business purposes or to comply with legal obligations.

We may share information with third-party vendors who provide services on our behalf, such as payment processing (e.g., Stripe, PayPal). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. GreatHost aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the right to:

• Access and receive a copy of the Personal Data we hold about you
• Rectify any Personal Data held about you that is inaccurate
• Request the deletion of Personal Data held about you (Right to be Forgotten)

To exercise these rights, please contact us at our support email.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

If you have any questions about this Privacy Policy, please contact us:

• Email: betterservicesoficial@gmail.com
• Phone: +34 684 76 65 99
• Support: https://greathost.es/support