🚀 Introducing Personal Advisor at GreatHost! 🤝
We're excited to announce a new feature at GreatHost: Personal Advisor! ❤️
From now on, whenever you have a project hosted with GreatHost and open a support ticket, you'll be able to count on your Personal Advisor, whenever they're available.
Your advisor will have the full context of your project and its needs, allowing them to provide faster, more personalized support without making you explain everything from scratch.
🔎 What Can Your Personal Advisor Do?
📋 Keep Track of Your Project
Your advisor stays informed about your project's progress, configuration and specific needs.
🚨 Help With Incidents and Issues
Get assistance when something goes wrong, with someone who already understands your project and its setup.
🧠 Understand the Full Context
No more repeating the same information every time you need help. Your advisor can take your project's history and requirements into account.
🤝 Your Main Point of Contact
Whenever your advisor is available, they'll be your go-to person for support and guidance regarding your project.
❤️ Support That Knows Your Project
Our goal is simple: make support more personal, faster and easier.
With Personal Advisor, you'll have someone who understands your project, knows what you need and can help you whenever you reach out.
Less repetition. More context. Better support.
🚀 Need Help With Your Project?
Open a support ticket through GreatHost and get in touch with your Personal Advisor whenever they're available.